What do I need to do when I use 911?

911 is only a telephone number. A quick response depends on the important information that you provide. The 911 Telecommunicator will ask you a series of questions. Remain calm and be prepared to provide the following information:

  • What kind of emergency you have or what kind of help you need
  • Where is the emergency?
  • The telephone number you are calling from
  • If you are reporting a medical emergency be prepared to provide the following additional information.
    • What is wrong with the patient?
    • Age of patient?
    • Is the patient conscious?
    • Is the patient breathing?

Show All Answers

1. What is 911?
2. When should I call 911?
3. When shouldn't I call 911?
4. What do I need to do when I use 911?